Cookies Info

Cookie Policies


What is a cookie?

A cookie is a small text file that a website saves on the user's device when they visit the site. Cookies act as reminders for the website, helping it remember your preferences and login details. This is why when you return to the website, the site can offer you a personalized experience by showing you relevant content based on your previous interests. Cookies can also be used for analytics and targeted advertising purposes. Cookies do not harm your computer or device.


What is NOT a cookie?

A cookie is not malicious or intrusive software. Cookies are often mistakenly confused with spyware, adware, or malware.


What information does a cookie store?

Cookies do not usually store sensitive information such as credit card details, banking information, photographs, your ID number, or personal information. The data they store is of a technical nature, personal preferences, content customization, etc. The web server does not associate a particular person, but rather their web browser.


What types of cookies are there?

Depending on the owner of the cookies, they can be classified as:

-       First-party cookies: These are generated by the page you are visiting and are used to store information about the user's preferences and behavior on the site. This information may include data such as language settings, user authentication, display preferences, and other personalized preferences.


-       Third-party cookies: These are cookies placed on the user's device by a website other than the one they are currently visiting. These cookies are created and managed by third parties, such as advertising networks or web analytics service providers, and are mainly used for advertising and analytics purposes. Third-party cookies can track user behavior across multiple websites and collect information about their interests and online activities to provide personalized advertising or analyze website performance.


Based on the purpose of the cookie, they can be classified as:

-       Strictly necessary cookies (technical): These cookies are essential for a website to function correctly. They do not collect information about the user for tracking or marketing purposes but are used to ensure basic functions of the site, such as keeping a user's session active or remembering language settings and privacy preferences.


-       Functionality or customization cookies: These are used to provide advanced and personalized features on a website. They allow remembering user choices and preferences, such as username, selected region, preferred site layout, or accessibility options. Their goal is to improve the user experience by customizing the content and features of the site according to individual preferences, contributing to more efficient and satisfactory navigation.


-       Analytics cookies: These are used to collect information about how users interact with a website, such as obtaining data on pages visited, time spent on the site, clicks made, and traffic sources. They are used to analyze and improve the performance and usability of the site by detecting user navigation patterns and thus optimizing the site's design and content.


-       Behavioral advertising cookies: These are used to track user activity online in order to display personalized and relevant ads. They collect information about the user's browsing habits, such as visited websites, searches made, and viewed products, creating a profile of interests and preferences. This profile is then used to display specific ads tailored to the user's interests on other websites. These cookies allow the most effective management of advertising spaces that the publisher has included directly or in collaboration with third parties.


What types of cookies does this App use?

This application uses its own technical and customization cookies; therefore, it collects information related to the session, language, and preferred currency. Furthermore, third-party cookies corresponding to those necessary for the use of online payment platforms are used if the user prefers to pay through them. It is the user's responsibility to inform themselves about the cookies they accept when using payment platforms they are associated with.


How long do cookies remain active?

From the moment the user becomes inactive (understood as inactive when no purchases are made), cookies remain active in our records for a maximum of 14 months. After that period, cookies are deleted.


On the other hand, it is important to note that if you accept third-party cookies (for example, those requested by payment platforms), they must be deleted from the browser options or from the system offered by the third party.


What happens if I disable cookies?

-       The application will not be able to remember the user's login, so the user will have to identify themselves each time they access the application via a code sent to the email.

-       It will not be possible to customize preferences such as preferred currency or language.


Can cookies be deleted?

Yes, it is possible to delete and/or block them. To delete cookies from a website, it is necessary to go to your browser's settings and then search for those associated with the domain and proceed to delete them. Below are the steps to delete and/or block cookies in different browsers (Note: these steps may vary depending on the browser version).


Chrome cookie deletion:

• Go to Settings or Preferences via the File menu, or by clicking the customization icon that appears at the bottom right.

• Choose the Advanced options.

• Go to Privacy, Content settings.

• Select All cookies and site data.

• A list will appear with all cookies sorted by domain. To facilitate locating the cookie, use the Search cookies field.

• One or more lines with the cookies of the requested website will be displayed on the screen. To delete them, first select the cookie and then press X to proceed with its deletion.


Blocking cookies for Safari for OSX:

• Go to Preferences, then Privacy.

• Click Manage Website Data.

• One or more lines with stored cookies will be displayed on the screen. To delete them, swipe on the cookie line to proceed with its deletion.


Blocking cookies for Safari for iOS:

• Go to Settings, then Safari.

• Tap on Advanced and then Website Data.

• One or more lines with stored cookies will be displayed on the screen. To delete them, swipe on the cookie line to proceed with its deletion.


Enabling/disabling cookies for Firefox:

• Go to Options or Preferences depending on the operating system used.

• Click on Privacy.

• From History, choose Use custom settings for history.

• From the Accept cookies option, activate or deactivate them.


Enabling/disabling cookies for Android devices:

• Run the browser and press the Menu key, then Settings.

• Go to Security and Privacy. From the Accept cookies option, activate or deactivate the checkbox.


Enabling/disabling cookies for Windows Phone devices:

• Open Internet Explorer, then More and, subsequently, Settings.

• From Settings, activate or deactivate the Allow cookies checkbox.


Barcelona, March 1, 2024